Refund policy

Return and Refund Policy

We offer a 30-Day Money-Back Guarantee on all purchases. If you’re not satisfied, email support@surfpaints.com with the subject line “RETURN ORDER” and your order number.

Important details:

  • Return requests must be made within 30 days of your order confirmation

  • Customers are responsible for return shipping 

  • Refunds apply to product value only (shipping is non-refundable)

  • Refunds are issued within 1–3 business days after return approval

For faulty products, please provide clear photo and video evidence of the fault of product. If deemed faulty after troubleshooting advice we will offer a replacement, store credit, or refund. Email: support@surfpaints.com or reply to your order email from Surfpaints