FAQ

Will they work on...? Yes! They work on just about anything.

SurfPaints work on just about anything you can name: skateboards, fins, helmets, shoes, doors, boats, kayaks, canvas, rocks, cars, glass windows, leather footballs... and more than 12 different surfaces.

While SurfPaints were engineered for surfboards, the premium water-based acrylic paint nature makes it suitable for multiple surfaces.

To learn how to paint your surface, visit our Painting Guide page for more information.

How many pens does it take to paint one board?

SurfPaints will last a lot longer than you think.
🖊️ Size 4mm - Covers approx 250m in a straight line
🖊️ Size 15mm - Covers approx 200m in a straight line (keep in mind a wider surface covered compared to 4mm)

So if you're thinking of painting a surfboard usually a packet of your favourite colours will be more than enough.

What happens if I make a mistake?

SurfPaints can be removed from non-porous surfaces such as fiberglass surfboards, plastic, and metal.

However, on porous surfaces like wood, fabric, and paper, the paint can be more difficult to remove and may not come out completely. You may need to use a paint thinner such as Turpentine, which can be found at most hardware stores.

Check out our free eBook that includes a section on removing the paint with items from the Starter Kit, such as steel wool and sandpaper.

You can also watch our YouTube video tutorial to learn more.

Do you offer wholesale?

Yes, we do love supporting artists, schools, retailers, and other institutions alike. Please check out here to learn more about our Wholesale Offer.

How long does shipping take in Australia?

We ship daily via Australia Post from our warehouse in Sydney, NSW at 2pm. Tracking and details will be sent via email after order fulfillment to keep you updated.

Australia Delivery Times:
NSW
Express: 1-2 days
Standard: 2-4 days
VIC, QLD, SA, NT, ACT, TAS & WA
Express: 1-3 days
Standard: 3-6 days

New Zealand
Standard: 3-5 days

Do you ship Internationally?

Yes, we ship worldwide daily via DHL from our warehouse in Sydney, NSW at 2pm. Tracking and details will be sent via email after order fulfillment to keep you updated.

US Delivery Times

Standard 7-11 days 

International Orders
Standard 6-12+ days

What is your returns policy?

Enjoy our 100% money-back guarantee. We're incredibly confident in our products, having sold over 50,000 packets worldwide.

No questions asked, we will refund the full amount using the same payment method you used.

Simply return the item to our warehouse in Sydney, NSW, for a full refund.

Our customer support team is highly responsive. To initiate the process and ensure we're prepared, please contact support@surfpaints.com.

For complete details, please refer to our Shipping and Returns Terms and Conditions.

How to get free sample pen?

1. Navigate to the product page: Premium Individual Pens - All Sizes
2. Add your chosen pen to your cart.
3. During the checkout process, enter the discount code FREESAMPLE in the designated field.
4. Complete the registration and checkout process.

Please keep in mind that you can only use one discount code at a time and shipping fee applies.